Skip to content

Delete my account

Deleting your account will permanently remove your profile, personal settings, unused kilometers, and loyalty points. Therefore, you will not be able to access benefits for your future bookings.

Deletion of the account is only possible if you do not have any ongoing or planned bookings.

If you still wish to proceed and request an account deletion, please contact our customer service, and we will be happy to assist.

Need help? Contact us.

Our Customer Service will be happy to help.

  • Write us

    We will respond within 2-4 hours on workdays.

    [email protected]
  • Live Chat

    Our opening hours are from Mon-Fri from 08:00 to 18:00. From Sat-Sun we are open from 08:00 to 13:00.